Travelodge Ottawa West

It was located close to C.H.E.o and very convenient to go where we wanted to go. Close to shopping, restaurants and attractions

My original booking was 3 nights for 109 a night but I added a day on my way down to Ottawa. And I ended up being charged 109 for the first night and 129 for the others 3 nights. When he told me on the phone that the extra night was available he should have informed me of the cost change. I could see the extra charge for the added night but not on the existing booking.

closeness to bus stop easy to get to from highway

We stayed there with hockey groups years ago and its a good place to stay.Very clean and friendly staff to help you .Never seem to make you feel like a bother to them.Thanx for a great stay

Easy access to Carleton University and points of interest. Staff friendly and courteous. The bedding, bathroom and room were clean and beds were comfortable.

I liked the location to other amenities that I was using. Easy to get to.

Everything, it was a great location for my bussiness trip, excellent people and very affordable

Hotel needs a facelift! Room were very dusty and the whole hotel smell like a swimmingpool!

The room was quite big and it had a decent bed.

The window was viewing on a kitchen roof; not much light was coming in and it was a bit noisy

The staff were pleasant, the pool and water slide were lots of fun and the juccuzi tub was very relaxing.

rooms were small

Politeness and helpfulness of the staff.

Unfortunately the construction out front made it difficult to get to the hotel. That was beyond your control of course.

It was very good value for the money.

There's construction right outside making access difficult.

We came at midnight and left by 9:00 am so did not really use any facilities. There was no vending machine for chips.

Beds were good. The air was good.

Location was great price was fair.

There was hair on the bathroom walls when we arived and we had to ask to have it cleaned the 2nd day after coming home from work and it was still in the same place. As well we found the staff at the pool and hot tub were not helpfull at all the 2nd night we were asked to leave the hot tub by the staff because the clorine was too strong our skin was on fire and we had to go back to room and shower right away nobody said sorry or even seemed to care.

The rudeness of the person at the desk when we checked in. Upon checking out that person was very nice. The room could have been cleaner there was dust all around the perimiter of the carpet and mold in the tub area. The menu could be better and the bar better stalked. We were put in a very noisy area right next to the ice machine and a door that lead to a well used hallway. Therefor we were kept up most of the night with the door slamming shut. We are in our 60's and 70's obviously not the type of people that would stay up late or party much.

spacious room with 2 beds, fridge, flat screen TV, free internet, close to a shopping mall, short drive to the city centre

when we checked in they were still fixing the air con, blow heater very noisy, couldn't have it going during the night therefore during the night it was freezing cold, no spare blankets